Trust • Transparency • Clarity

Terms & Policies

This page explains how Dholera.info works, what we collect, and the rules for using the site.

By using this website (“Site”), you agree to these Terms & Policies. If you do not agree, please do not use the Site. We may update these policies from time to time. The latest version will always appear on this page.

1) Terms of Use

Dholera.info provides informational content about Dholera SIR and related infrastructure, projects, and investment-related updates. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others.

Eligibility

You must be at least 18 years old (or have parental consent) to submit forms or make enquiries on this Site.

Prohibited use

  • Attempting to hack, disrupt, overload, or reverse-engineer the Site.
  • Submitting false information, impersonation, or spam enquiries.
  • Copying or scraping content at scale without written permission.
  • Using the Site for unlawful advertising, phishing, or misrepresentation.

2) Privacy Policy

We respect your privacy and aim to be transparent about what we collect and why. This section explains how we handle personal information shared through forms, WhatsApp, phone calls, or emails.

What we collect

  • Contact details: name, phone number, email address (when you submit forms).
  • Enquiry details: preferences, budget range, plot interest, city, and related notes you share.
  • Technical data: IP address, browser/device information, referral source, and approximate location (city-level) for analytics/security.

Why we collect it

  • To respond to your enquiries and schedule callbacks/site visits.
  • To improve Site performance, user experience, and content quality.
  • To prevent fraud/spam and protect the Site from misuse.
  • To share relevant updates (only if you opt in or request follow-up).

How we use and share information

We do not sell your personal information. We may share it only when necessary to fulfill your request — for example, with support staff, partner representatives, or service providers involved in responding to your enquiry.

Data retention

We retain enquiry data for as long as needed to respond, maintain records, and comply with legal obligations. You may request deletion of your information (subject to legal/operational requirements).

Your choices

  • You can request access, correction, or deletion of your data.
  • You can opt out of marketing communication at any time.

3) Cookies Policy

Cookies are small text files stored on your device. We use cookies to improve the Site, remember preferences (like dark mode), and measure performance.

Types of cookies we may use

  • Essential: required for security and basic functioning.
  • Preference: remembers choices like theme mode.
  • Analytics: helps understand traffic and content performance.

You can control cookies using your browser settings. Disabling cookies may affect some Site features.

4) Disclaimer

The Site content is for informational and educational purposes only. Real estate markets and project timelines can change. You should verify facts independently and seek professional advice before making financial or legal decisions.

  • We do not provide legal, tax, or investment advice.
  • Images, renders, and layout references may be illustrative unless explicitly stated otherwise.
  • Availability, pricing, and specifications may change without notice.

No guarantees

We do not guarantee appreciation, returns, selection outcomes, or timelines. Decisions are ultimately yours and subject to third-party factors (authorities, builders, market conditions).

5) Refund & Cancellation Policy

Some programs or launches may follow a draw / application model where applicants submit basic details and may pay a small token amount (example: ₹10,000) to participate in an application process.

Token / application amount

  • If an application/token amount is collected, the refund terms will be clearly communicated on the relevant application page.
  • Where stated as “100% refundable”, the token will be refunded if the applicant is not selected or if the program is discontinued, subject to verification and anti-fraud checks.
  • Refund processing timelines may vary based on payment method and bank processing time.

Cancellation by applicant

If you request cancellation before a selection/processing milestone, the refund eligibility will depend on the rules mentioned on that specific application page. In cases of suspected fraud, duplicate entries, or misuse, refunds may be withheld.

Site visits / consultation

Site visits and consultations are typically non-billable unless explicitly listed as a paid service on a dedicated page.

6) Content, Accuracy & Updates

We aim to keep information accurate and updated, but updates may lag due to fast-moving developments. If you find an error, please report it.

You may use the “Report an Error” page to share corrections. We may edit, update, or remove content without notice.

7) Third-party Links & Services

The Site may contain links to external websites (news sources, maps, government portals, partners, etc.). We are not responsible for the content, privacy practices, or availability of third-party websites.

8) Security & Misuse

We actively monitor for abuse and may block suspicious traffic. Submissions that appear fraudulent, automated, or malicious may be rejected. We may log IP addresses and device signals for security.

9) Intellectual Property

Unless otherwise stated, all text, branding, design, and original media on the Site are protected by applicable intellectual property laws. You may not reproduce, republish, or redistribute without permission.

10) Limitation of Liability

To the maximum extent permitted by law, Dholera.info and its operators shall not be liable for any direct or indirect damages arising from: (a) use of or inability to use the Site, (b) reliance on content, (c) third-party actions, or (d) technical issues/downtime.

11) Governing Law

These Terms & Policies are governed by the laws applicable in India. Any disputes shall be subject to jurisdiction of the relevant courts.

12) Contact & Grievance

For questions, corrections, data requests, or grievances, contact us:

WhatsApp

Fastest response for urgent queries.

Chat on WhatsApp
Email

For privacy/data requests, include your name + page link.

Email: support@dholera.info
(Replace with your official email if different.)

If you believe any content is incorrect or misleading, please use the “Report an Error” page and share the correct details/source.

Found something wrong?

Help us keep content accurate — report an error in under 60 seconds.